This Coming From Xbox Fan : Number One Problem
This is part three to my argument with Xbox live.
hi so i thought ill get started now while i wait for my turn, i am currently 10 in the queue.
this time im going to show you the conversation i am having but first i will give you a quick lowdown on whats happen so far
ok so i have been talking to xbox live about my age, and how they have blocked stuff such as downloads and buying stuff online. i am 19 years old my hotmail account says im 19 to so im taking this to xbox.com BUT! these people dont beleive that there are flaws in there system or software/hardware ect. i have contacted them twice about the problem and both times they have
so as soon as i joined they know what i want here the chat
Please wait for an agent to respond. You are currently ‘10′ in the queue.
All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently ‘8′ in the queue.
All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently ‘6′ in the queue.
You are now chatting with ‘Jeff’.
Jeff: Hello. Thank you for contacting Xbox Customer Support. My name is Jeff. Kindly give me a moment as I review your inquiry or issue here.
Jeff: Am I chatting to Jarrah?
jarrah: yes sorry
jarrah: didnt expect it to be this fast
Jeff: Hi Jarrah. Thank you for patiently waiting. How are you doing?
jarrah: i am having a problem, when i signed up i think something happened with my account i dont know but i only just discovered that my account was a child account
jarrah: i doing good thanks
Jeff: I see. I understand how you wanted to have this issue resolved Jarrah. For this, I am going to connect you over to our Xbox LIVE support for them to further assist you with this.
Jeff: They are going to ask personal identifiable information for them to pull out your account which we are unable to share over here in the Hardware support. Would you mind if I am going to connect you over to them right now?